- Fluent, natural English and Spanish (Portuguese is a plus)
- Excellent communication by phone and text; comfortable calling prospective customers
- Extremely responsive, reliable and organized
- Comfortable working independently and juggling multiple conversations
- Comfortable learning and using a CRM; strong attention to detail
- Stable internet of 25+ Mbps with backup power or a mobile hotspot
- Your own computer, a headset, and a quiet workspace
- Early-career candidates are welcome: we train.
- Respond quickly to new customer leads by phone, SMS, and email
- Communicate with customers in both English and Spanish
- Call new leads and understand what type of project they are considering
- Ask basic qualifying questions and collect project information
- Schedule in-home estimate visits for our sales team
- Confirm visits and follow up with customers who have received estimates
- Follow up on open leads and re-engage older leads
- Complete CRM follow-up tasks consistently and on time; keep notes updated
- Send photos, product information, estimates, and other materials to customers
Pay: up to $500 USD per week, paid weekly. Independent contractor.
Schedule: US Eastern business hours ≈ 9:00 AM–7:00 PM ET, Mon–Fri + some Saturdays