We want a motivated Appointment Setter who can confidently communicate with prospective patients and consistently turn conversations into booked appointments for private healthcare clinics.
What we need from you:
- Experience using GoHighLevel (building/using workflows, pipelines, tags, and managing leads).
- Strong phone and messaging communication skills with a friendly, professional patient-first tone.
- Ability to qualify leads efficiently, ask the right questions, and overcome objections respectfully.
- Comfort working with targets (daily/weekly booking goals) and maintaining activity discipline.
- Attention to detail in CRM updates to ensure accurate tracking and reporting.
- Basic understanding of sales/appointment-setting principles (follow-up cadence, confirmation, and pipeline management).
- Reliability and confidentiality when handling sensitive customer information.
Soft skills we value:
- Clear communication and empathy when talking to people seeking healthcare services.
- Resilience and a solution-oriented mindset in high-volume outreach.
- Coachability—willingness to improve scripts, timing, and process based on results.
- Professional judgment and calm handling of scheduling changes or missed connections.
Bonus points: Prior work in healthcare, clinics, or patient scheduling; experience with appointment calendars and call scripting; familiarity with GDPR/health-data sensitivity concepts.
We are looking for an Appointment Setter experienced with GoHighLevel to drive qualified appointment bookings for private healthcare clinics.
- Manage outbound and follow-up workflows in GoHighLevel to convert leads into scheduled appointments.
- Use campaign tools, pipelines, tags, and automation steps to ensure prospects receive the right message at the right time.
- Conduct appointment-setting conversations by phone and/or messaging, qualifying needs and confirming availability.
- Accurately capture lead information, update statuses, and log outcomes in the CRM.
- Coordinate handoffs to clinic teams when a lead is ready to book, ensuring details are complete and consistent.
- Maintain compliance-friendly communication (e.g., appropriate language, no promises outside what the clinic offers).
- Monitor key metrics such as booked appointments, show rates (where available), response rate, and pipeline conversion.
- Continuously improve scripts and outreach sequences based on campaign performance and feedback.
We will rely on you to be proactive, organized, and consistent—so clinics can forecast bookings and improve patient acquisition efficiency.
We will provide a clear process and measurable booking targets so you can track progress and improve performance over time. You will work with GoHighLevel-driven workflows designed to reduce manual effort, improve follow-up consistency, and support reliable appointment scheduling outcomes. We will also support ongoing optimization through feedback on outreach messaging, pipeline handling, and conversion performance.
Note: No additional perks, office location details, or work schedule information were explicitly included in the posting.
