Director of Talent Acquisition and People Operations

Talent Acquisition / Recruiting (must-haves):

• 3-5+ years of full-cycle recruiting experience, ideally in remote or e-commerce organizations.
• Proven track record of hiring across marketing, ops, Amazon, product, and leadership roles.
• Experience running structured interviews, test projects, and group interviews.
• Familiarity with recruiting tech stacks: LinkedIn Recruiter, Workable, OnlineJobs.ph.
• Comfortable managing hiring systems using Notion, ClickUp, or lightweight ATS tools.
• Strong writing ability: clear job posts, compelling outreach, direct candidate comms.
• Ability to handle 5-10 active roles at a time with no drop-off in process.
• Experience defending brand reputation and responding to feedback (e.g. Glassdoor).
• Experience building and running reporting for hiring metrics.

People Operations (must-haves):

• 5+ years of progressive HR or people operations experience, with leadership responsibility.
• Bachelor's degree in Human Resources, Business, or a related field.
• Direct experience operating contractor-centric or distributed teams.
• Demonstrated success building compliant, scalable people systems.
• Strong understanding of contractor classification, employment law, and risk mitigation.

Talent Acquisition (the #1 outcome of this role):

• Recruiting Pipeline Management: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment.
• Test Project & Interview Operations: Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end.
• Sourcing Channel Optimization: Manage and optimize sourcing channels based on performance; build "always hiring" shortlists for recurring high-leverage roles.
• Employer Brand & Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating.
• Hiring Metrics & Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs.

People Operations:

• People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, aligned with the company's growth objectives.
• Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business.
• Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization.
• Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention.
• Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness.
• External Partnerships: Partner with external service providers to enhance and support people operations as necessary.

• Impact: Your work will directly impact how families experience learning through the Hadley Designs brand.
• Culture: Join a passionate, mission-driven team that values trust, creativity, and collaboration.
• Flexibility: Enjoy the freedom of a remote role with flexible working hours.
• Benefits:
  • Remote-first work environment
  • Paid time off and holidays
  • Access to learning resources and professional development
  • Free access to Hadley Designs products
  • Regular interaction with leadership, including the CEO and CMO
  • Stability from a decade as a family-founded, mission-driven brand