Senior Data Center Engineer

Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.

Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.

Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.

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As a Senior Data Center Engineer, you’re expected to:

We are looking for a Senior Infrastructure Engineer to assess, size, and enable the use of critical environments in expansion or improvement scenarios, defining the most appropriate technical and physical characteristics to meet team needs — optimizing resource utilization and ensuring operational standards — while also executing deployment projects for new teams and/or environments in accordance with established technical specifications.

As a key contributor, you will be responsible for understanding project requirements, coordinating and supervising electrical, mechanical, civil, structured cabling, and systems deployments — ensuring compliance with quality and safety standards, deadlines, and applicable regulations. You will plan and approve the task schedules for deployments, ensuring alignment with the company's change management processes, and will oversee onboarding activities while guaranteeing that occupational safety requirements are met.

You'll be Responsible For

• Assessing and sizing the use of critical environments in expansion or improvement scenarios, defining the most suitable technical and physical characteristics to meet team needs, optimizing space utilization and ensuring operational standards — including conducting technical site visits for greater assessment accuracy.

• Coordinating logistics for electrical, mechanical, civil, structured cabling, and systems deployments, evaluating and ensuring compliance with quality and safety standards.

• Developing structured and clear RFPs (Requests for Proposal) or quote requests to be sent to vendors, specifying project scope and technical requirements in accordance with expansion or improvement needs and stakeholder inputs.

• Requesting and technically defining the materials and equipment required for infrastructure projects, and monitoring established delivery timelines.

• Planning and approving the task schedule for deployments, ensuring alignment with the company's change management processes.

• Coordinating and supervising project and contract execution — including analysts — ensuring that contracted activities and services meet established quality, safety, and technical standards for electrical, mechanical, civil, structured cabling, and systems work.

• Performing critical analyses of projects, requests, and infrastructure usage, identifying non-conformities to prevent future incidents or issues that could compromise service quality.

• Coordinating infrastructure occupancy, evaluating impacts to ensure compliance with established standards.

• Creating and maintaining up-to-date project documentation (as-built drawings, calculation reports, etc.) for audit and future reference purposes.

• Training and guiding analysts on more complex demands, building their capabilities in line with current practices, and interpreting and explaining applicable standards and regulations to team members.

• Preparing and managing internal policies and procedures related to the team's activities.

• Monitoring and ensuring that the team's operational indicators remain within established targets and OKRs.

• Supporting teams by clarifying doubts, providing information, and delivering technical support when needed.

• Technically interviewing candidates, monitoring and participating in onboarding activities for new team members, and ensuring occupational safety requirements are met.

We Are Looking for a Person Who Has

• Bachelor's degree in Electrical or Mechanical Engineering or a related technical field (preferred).

• 3+ years of experience in projects, deployment, and operation and maintenance of infrastructure in critical environments.

• 4+ years of hands-on experience with electrical systems, telecommunications (connectivity, cabling), and mechanical systems (HVAC/cooling).

• Intermediate English proficiency.

• AutoCAD — intermediate level.

• Microsoft Office — intermediate level.
  Nice to have

• Leadership experience — ability to guide, mentor, and develop analysts and junior team members.

• Collaborative mindset and strong cross-functional communication skills.

• Nonconformist, questioning, and innovative approach to problem-solving.

• Ability to move fast without compromising quality.

• Analytical profile — capable of identifying failures and proposing effective solutions.

• Excellent communication skills with both technical and non-technical audiences.

Location for this opportunity

• Mexico City, Mexico
  

Our Benefits

• Chance of earning equity at Nu

• Extended maternity and paternity leaves

• Health and life insurance

• Dental and Vision Insurance

• NuCare - Our mental health and wellness assistance program

• Nucleo - Our learning platform of courses

• NuLanguage - Our language learning program

• Holiday Bonus ("Aguinaldo") of 30 days of pay per year

• 17 days of paid vacation with 25% vacation bonus

• Gym partnership

• Food card

• Work-from-home Allowance

• Parental Consultancy

• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit

https://building.nubank.com/nu-hybrid-work-model/

Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.