Braze Solutions Lead
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- Significant hands-on and consulting experience with Braze
- Experience managing enterprise Braze implementations or mature Braze environments
- Strong knowledge of lifecycle marketing, CRM, personalization, segmentation, and cross-channel engagement
- Experience with customer data, event tracking, identity management, and consent management
- Working knowledge of APIs, SDKs, webhooks, JSON, SQL, and data pipelines
- Experience leading technical teams, agencies, vendors, or implementation partners
- Ability to translate business needs into technical solutions and delivery plans
- Strong communication, stakeholder-management, and decision-making skills
- Lead discovery sessions to understand client goals, requirements, challenges, and existing technology environments
- Assess Braze implementations and recommend improvements to architecture, processes, integrations, and platform usage
- Design scalable solutions for lifecycle marketing, personalization, and cross-channel customer journeys
- Define integrations between Braze and customer data platforms, data warehouses, analytics tools, applications, and APIs
- Establish standards for events, user attributes, identity management, segmentation, consent, testing, and releases
- Translate business requirements into technical designs and implementation plans
- Guide developers, specialists, agencies, and implementation partners
- Review technical work and ensure solutions are secure, reliable, maintainable, and scalable
- Advise clients on complex campaigns, Canvases, triggers, and communications across email, push, in-app, SMS, webhooks, and Content Cards
- Partner with client data and engineering teams to define and validate accurate, reliable data flows
- Identify platform risks and advise clients on performance, documentation, vendor coordination, and support escalations
- Recommend reusable solutions, automation opportunities, and continuous platform improvement
- Paid vacations for 20 days after one year
- Referrals program and finder's fee rewards
- Training and certification programs
- Work from home aid
- English classes
- Access to a fitness program
- Profit sharing
- Coaching sessions for personal development
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Zaelot
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